1. Goal
It was necessary to develop a system for support services, which provides quick and convenient communication with clients. This system should have a fast interface and allow to view requested updates in real-time.
System Requirements:
- Operators should be given the opportunity to handle requests sent by the client.
- The system should automatically handle email answers from support service workers.
- Ability to view statistics, both operator's work, and theme requests.
We have used in the project the following technologies:
- Ajax
- AngularJS
- CSS
- Express 3.0
- HTML
- JavaScript
- jQuery
- jQuery UI
- JS custom scripts
- JSON
- MySQL
- NodeJS
- PHP
- RestApi
- SMS gateway
- Socket.IO library
- Sphinx Search Server
- Yii Framework
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